Since cakes are perishable goods and are made to order, we would not be able to provide any refunds. No refunds for wrong addresses, recipient unavailable and other causes beyond the control of us would not be entertained. once it's order is placed it cannot be canceled
COPYRIGHT POLICY
All content on this website including the logo, graphics, text, design, is the property of Ovenfresh. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from Ovenfresh.
MODIFICATION OF TERMS & CONDITIONS
Ovenfresh may at any time modify the terms and conditions ("Terms") of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms.
If at any time you have questions or concerns regarding our policy or your privacy or please feel free to write us an email to online@ovenfresh.in or call +91 98203 26611.
By placing the order the customer has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.
DELIVERY POLICY
1
As our product have restricted shelf life and is also subject to melt we will call up the guest or the recipient you have chosen to gift to be available at the address to receive it. No request by the customer of giving surprises to the recipient will be accepted.
2
We deliver all 365 days of the year (including Sundays and public holidays).
3
We only deliver to people located in Mumbai City within the toll naka.
4
Please use a regular street address with nearby land mark for faster delivery of cake.
5
All deliveries will be executed according to the given specific time of
our slot. If a delivery is made outside the specified time frame, this
does not entitle the Customer to any compensation.
The best quality ingredients prepared with utmost freshness and smooth, impeccable finishing are the characteristics of every product at Ovenfresh.
We guarantee the delivery of cake with supreme quality and presentation at par with the image on the website, safely over long distances.
We assure you that the cake will reach you in the same freshness and excellence as prepared.
Temperature-
From storing the ingredients to making to delivering the products, temperature is thoroughly controlled and monitored to maintain and enhance their flavor and life.
Special care is taken to ensure that the presentation remains intact while transporting.
Each item is packed in an insulated box to keep dust and pollutants at bay. They are then transported in vehicles that meet the highest standards of hygiene.
Time-
Limited number of orders makes it possible for us to meet the deliveries of all our products in the freshest condition and just in time.
We follow a strict time policy to satiate the cravings of our customers.
